What Is Your Rental Minimum?
We have a rental minimum of $650 for local deliveries within 29 miles of our warehouse in Camarillo, Ca. For deliveries 30-75 miles we have a $900 rental minimum. Delivery and pick up are not included in that minimum.
Our delivery areas include: Malibu, Agoura Hills, Thousand Oaks, Newbury Park, Simi Valley, Moorpark, Somis, Camarillo, Oxnard, Ventura, Ojai, Santa Paula, Carpenteria, Montecito, Santa Barbara, Santa Ynez, Solvang
What Are Your Delivery Fees?
Cost of delivery depends on the size of your order, distance traveled (multiple round trips), ease of access, and after hours/timed pick up. Set up of furniture and large decor is included in your fee as we do our best to make this easy for our clients.
Styling and installation services, long distance from parking, late night or early morning pick up be would be an additional fee.
All small decor must be packed in original boxes as delivered or a strike fee will be added to the order.
How Do I Book?
When you submit your wish list, we create a proposal along with images of the rental pieces. Our quote is good for 5 days. Once you have decided on your pieces, we will send you an invoice to approve along with rental agreement to be signed.
Your rentals and date are considered booked once we have the rental agreement signed and the 40% non-refundable deposit has been paid.
Events booked less than 30 days prior to the event or under $300 must be paid in full upon contract signing.
We accept Venmo, Zelle, and Credit Card via Paypal.
Can I Pick Up Items Myself?
We allow pick up of small decor, rugs, poufs, small chairs, and certain items up to our discretion. We have a $200 minimum for pick up orders.
It is up to the client to ensure the safety of our pieces. Client must provide their own straps and moving blankets in order to transport the rentals.
Our moving team is trained to move our larger furniture and breakable pieces such as our vintage mirrors and these items are not allowed for will call. Due to experience and the delicacy of our items - we leave it up to our staff to handle expert delivery of these items
A will call fee of $25 will be added to orders picked up outside of our normal weekday office hours of 10am-3pm.
What If Something Breaks?
Any damage acquired while our rentals our out, we charge to you per our contract. We understand things happen!
We assess the damage and do our best to try and clean the items ourselves. In the event professional cleaning services are required, we charge you for cleaning plus a convenience fee of $50.
If the item can not be cleaned or repaired, you will be charged for a replacement fee up to 5x's the rental rate. Upholstered items that cannot be cleaned will be charged for cost or reupholstery, fabric and an additional service fee of $100.00.
You will be required to complete a credit card authorization at the time of contract signing. We do our best to work with you to make sure any issues are resolved quickly.